Delivering Affordable Personalized Care at Home

510-440-1383 care@neogencare.com

Neogen Care provides highest quality patient care services in home, with compassion and respect for the individual. We are operational in 11 counties in CA, and guided by a culture of personal, clinical, and technological excellence in caregiving.

We at Neogen Care appreciate your interest in this website. (hereinafter in this Privacy Policy referred to as the “Site”).

Your privacy is important to us and we are committed to protecting the personally identifiable information (“Personal Information”) that you disclose to us. This Privacy Policy covers our collection, use and disclosure of information we collect through our Site and our Social Media Properties and how that information may be used or shared by us.

This Privacy Policy is subject to change. If we make any material changes we will notify you by means of a notice on the Site prior to the change becoming effective. We encourage you to review this Privacy Policy periodically and to make note of the date of the most recent revision. If you disagree with the manner in which we intend to use the Personal Information you provide to us, you may opt out of these uses by following the instructions below. By using our Site, you agree to the terms of the Privacy Policy in effect at that time and as may be updated from time to time.

We collect information from you when you subscribe to our newsletters or fill out a form. On our website, we collects identifiers, such as a real names and/or aliases, email addresses, phone numbers, resumes for recruitment.

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience.
    • (Your information helps us to better respond to your individual needs.)
  • To improve our website.
    • (We continually strive to improve our website offerings based on the information and feedback we receive from you.)
  • To improve customer service.
    • (Your information helps us to more effectively respond to your customer service requests and support needs.)
  • To send periodic emails.
    • (The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.)

How We Use Cookies and Other Technologies

As is the case with many web sites, our Site uses a technology called “cookies”, which are small data files that are downloaded onto your computer. The use of cookies is standard on the Internet, and allows us to tailor your visits to our Site to your individual preferences and to assist us with advertising on third party websites. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to browse certain areas of the Site, but some features may not function.

Third Party Analytics 

We use automated devices and applications, such as Google Analytics Remarketing, to evaluate usage of our Site and to assist us with advertising on third party websites. We also may use other analytic means to evaluate our Site. We use these tools to help us improve our Site, services, performance, and user experiences. These entities may use cookies and other tracking technologies to perform their services. 

California Consumer Privacy Rights

You have certain choices regarding our use and disclosure of your personal information, as described below:

  • Access: You have the right to request, twice in a 12-month period, that we disclose to you the personal information we have collected, used, disclosed and sold about you during the past 12 months.
  • Deletion: You have the right to request that we delete certain personal information we have collected from you.
  • Opt-Out of Share: You have the right to opt-out of the sharing of your personal information.
  • Request: You also may have the right to request that we provide you with (1) a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year and (2) the identity of those third parties.

How to Submit a Request: To submit a request, email us at care@neogencare.com or call us at 844-843-8128510-440-1383 

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Neogen Care

24301 Southland Dr
Suite 401,

Hayward, CA 94545

Tel: 844-843-8128510-440-1383 

Fax: 510-402-2412 
Email: care@neogencare.com